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Trusted in production.

Six deployments. Six different operations domains. One platform, one autonomy dial, one audit log. Here's what real autonomy looks like in the world's most demanding environments.

RAN AIOps Tier-1 Telecom · 14 markets

Per-cell agents triaging RAN incidents across 14 markets.

Situation

10,000+ daily alerts. RAN team reactive, capped at five real triages per shift.

Approach

Per-cell agents on observe for 30 days. Risk-scored signals. Dial moved to recommend.

Outcome

4× alert reduction. 60% MTTR cut. Zero after-hours escalations in Q1.

Alert reduction
60%
MTTR cut
14
Markets live
RS
VP, Radio Access Network
Tier-1 Telecom · 14 markets
SOC AIOps Tier-1 Telecom · 3M subs

Service Operations Center agents at three-million-subscriber scale.

Situation

24/7 ticket queue. Manual triage couldn't keep up with subscriber growth.

Approach

Agents on observe, then recommend, then assisted within a single quarter.

Outcome

24/7 coverage with the same headcount. Zero after-hours escalations.

3M
Subscribers
24/7
Coverage
0
After-hours esc.
MM
Director, Service Operations
Tier-1 Telecom · 3M subscribers
Agentic GCC GCC · 6 domains

Cost center to autonomy hub. 200 agents in production across 6 domains.

Situation

GCC viewed as a cost center. Pressure to consolidate or reduce headcount.

Approach

One platform across IT, finance, supply, CX, HR, GRC. Dial set per domain.

Outcome

200 agents in prod. One audit log. Reframed as an autonomy hub.

200
Agents in prod
6
Domains
1
Autonomy dial
SK
SVP, Global Capability Center
Fortune 500 GCC · India
GRC Automation Global BFSI

Three-day audit prep, not three months. Same auditor. Same scope.

Situation

Quarterly audits eating three months of GRC team time. Findings YoY.

Approach

Continuous controls testing. Policy-aware agents read regulation + evidence.

Outcome

3-day audit prep. 100% controls coverage. Zero findings YoY.

3 days
Audit prep
100%
Controls coverage
0
Findings YoY
AW
Chief Compliance Officer
Global Banking Group · EMEA
SCM · OLAP Agents Manufacturing

Demand-supply gaps closed in real time, not in the weekly review.

Situation

Planning team relied on weekly OLAP cube refresh. Stock-outs landed before review.

Approach

Agents reasoning directly over the OLAP cube — same fact tables planners use.

Outcome

Real-time gap detection. Planner leverage up 7×. One source of truth.

Real-time
Gap detection
Planner leverage
1 cube
Source of truth
PD
Head of Supply Chain Analytics
Industrial Manufacturer · Global
AI Inbox · Order Provisioning Tier-1 Telecom

Multi-channel work orders progressed through the service lifecycle by agents.

Situation

Work orders arriving via email, EDI, portal and voice. Team managing the queue, not exceptions.

Approach

AI Inbox parsing, validating, and progressing orders on the autonomy dial.

Outcome

82% auto-progressed. Median lead under 2 minutes. Team works exceptions only.

4 chans
One inbox
82%
Auto-progressed
< 2m
Median lead
JL
Director, Order Operations
Tier-1 Telecom · EMEA

Built for the operations the world depends on.

Tier-1 Telecom3 deployments
Global Banking1 deployment
Manufacturing1 deployment
GCC1 deployment

Your operations in production. In two weeks.

Pilot · No commitment · First agent in observe mode by week two