94%
Auto-resolved
3m 41s
MTTR median
0
Escalations
payments-gateway · scale-out + flush
Approve
checkout-api · scale to 12 pods
Done
auth-service · cert rotation
Done
Closed-loop remediation that runs your existing runbooks under the autonomy dial — and writes new runbooks from the resolutions that worked. Full audit trail on every action.
94%
< 4m
100%
Most platforms ask you to migrate your runbooks into their format. Resolve doesn't. It reads your existing runbooks — markdown, GitOps repo, ServiceNow flows, Confluence pages — and executes them through the same tools your team already trusts.
Pre-approve a runbook for a class of incident. Set the autonomy dial. Resolve fires it under the conditions you specified — with the full audit trail on every action.
Every time your team approves a novel resolution, Resolve learns. After enough successful runs of the same shape, it drafts a new runbook — with the reasoning, the steps, the rollback path — and submits it for your team's review.
Your knowledge base writes itself. The runbooks you wish you had time to write get written from the resolutions that actually worked.
Every action Resolve takes is logged with the full reasoning chain, the approving identity, the inputs, the outputs, and the rollback path. One SQL view satisfies most regulator queries. SOC 2-grade audit log out of the box.
For BFSI and healthcare customers, we ship an "audit-trail mode" that pins every agent action to a immutable hash-chained log. Replayable. Defensible. Survives the kind of scrutiny that ends careers.